About Us

Who We Are

How we began.

From a tender age Jade Botha (CEO) displayed a keen interest in electronics, tinkering with them to understand their inner workings whenever the opportunity arose. With time, his interest in electronics evolved into a sweltering passion. He began doing small repair jobs on the side and was soon overwhelmed with the tremendous amount of positive feedback he was receiving.

With friends and family overjoyed to see their devices live once more, it dawned on him that his electrically charged journey was only just beginning. Taking things a step further, he pursued academic qualifications in the field he so loved. With his skillset now certified he was free to follow his dreams and live out his passion; eliciting smiles of joy through his superb work. This was the birth of Fix IT.

Why choose us?

What sets us apart.

Our Mission

At Fix IT, our mission is simple. We want to offer nothing but quality repair services to everyone in need of a fix. With competitive prices and complete transparency, you know exactly where your money is going. We aim to ensure continued device usage for people from all walks of life, and to be the helping hand they reach out to when those devices cease to function.

Being trustworthy, honest and reliable is of utmost important to us. In the essence of clarity, we also expect the same values to resonate within our clients. Going the extra mile is what we do, delivering superb customer service regardless of who we serve.

Our Philosophy

At Fix I.T. we treat our clients with respect and integrity, in order to render the service they deserve. We are truly passionate about what we do and take great pride in all our work. Compassion and empathy for the problems our clients face, makes us who we are today. All our work is quality and done to the best of our ability to ensure the lifespan of your treasured devices.

Communication is key. We aim to inform our clients by offering sound advice to prevent disasters from happening again.

Our Vision

Our vision is to be the preferred repair, installation and customization service for all your electronic device needs. We want to cultivate solid customer relations with everyone we assist, to give peace of mind that your devices are in good hands. We want to be the benchmark standard for all repair services out there to ensure that your experience is always a pleasant one.

We wish to constantly advance in ourselves, develop outstanding people skills and become exceptional in what we do. Through continued growth, we strive to give back to the community and help those less fortunate by eventually providing them with computers and internet access so that they too can empower themselves.

Our Skills

We specialise in:

Windows Based Systems

95%

Mac / IOS Systems

80%

Laptops

78%

Cellphones

76%

Tablets

85%

Networking

80%

What others Are Saying

Testimonials from our clients.

  • Sandi Godfrey - CEO Printed Shade Solutions

    Sandi Godfrey - CEO Printed Shade Solutions

    " Fix I.T. have been maintaining my business computer and laptop since 2012. When my hard drive failed they not only fixed it, but restored all the data on it. I am glad I had them install the backup system or else all my business account files and data would have been lost. They are my go to guys whenever I have a technical problem because they always have a solution! "

    Nhlakanipho Madwe

    Nhlakanipho Madwe

    " The efficiency and speed with which my laptop was repaired was incredible. The Fix I.T. provide their customers is incredible. They allow us as customers to be completely in the loop as to what's going on and where our money goes. Great Service, great price, could not ask for any better. "

    Symone Sa Couto - Candidate Attorney

    Symone Sa Couto - Candidate Attorney

    " My laptop was giving me endless trouble. It isn't low end laptop therefore I shouldn't have struggled like I did. The laptop took 20 minutes to start up, had countless advertisements on it, and my trackpad was faulty. Within 2 days I had a smooth, fast and efficient laptop! I couldn't be happier with the service I received, how reasonable they were too! I would recommended FIX IT to everybody! "

  • Vaishika Vala - UCT Student

    Vaishika Vala - UCT Student

    " I'm a student at the University of Cape Town and my laptop crashed at a time when I needed it most. I took it to Fix IT, they determined the problem and fixed it up in no time! They also installed various software to help prevent such an event from happening again. My laptop now runs at a much smoother and faster pace now. Their service and skills are beyond excellent! "